Privacy & Security

Privacy Policy

Last updated: 15 September 2026

1. Data We Collect

When you submit an assessment enquiry or quote request, we collect your name, phone number, email address, and city. This data is solely used by our engineering team to provide your proposal and service your account.

2. Installed systems and public Vision Studio

The public Vision Studio sends contact details and selected images through this website to Elpidaa. Camera preview stays on your device until you capture and submit a frame. Your name and registration reference can be stored in your browser and cleared with Forget profile. Read Elpidaa processing details. The following deployment description does not apply to the public Studio.

All video feeds processed by our private AI hardware remain strictly on your premises. We do not store, stream, or transmit raw camera video off-site. Verified alert clips (under 2 seconds) are dispatched only to your designated, authenticated channels.

3. Analytics & Cookies

Subject to your consent, we utilize privacy-focused, anonymous analytics to optimize site performance. No personal or camera data is accessible to third-party ad networks.

4. Contact & Data Officer

For any privacy inquiries or records removal requests, contact our privacy compliance desk directly at privacy@vigilantx.cloud.